BACKGROUND
 
The Jewish Women’s Renaissance Project (JWRP), a non-profit organization based in Rockville, Maryland, was established in 2008 to empower and inspire women to transform themselves, their families, their communities, and the world. The JWRP’s flagship program is Momentum, an eight-day, highly subsidized, action-packed journey through Israel—an opportunity for women who share a common vision of self-growth and personal development to deeply explore themselves. Thousands of women from 19 different countries have already experienced this life- changing trip, returning home with the best gift of all—a deep, eternal connection to Israel, a profound kinship with each other, and a heart filled with Jewish values.
 
At the request of many participants, their husbands, and partnering organizations, the JWRP created Momentum opportunities for men, helping to lift the family together; and hundreds of men have already experienced the spirit-building power of Momentum.

The JWRP works in partnership with a wide spectrum of community organizations, and has established itself among major Jewish organizations and leaders, built a stable base of funding, and continues to grow. Thanks to a partnership with the Israeli government, the JWRP will expand its reach to even more organizations in more countries.
 
An extremely dedicated, hands-on, entrepreneurial group of professionals and lay leaders have built the organization from scratch to where it is today.
 
POSITION SUMMARY
 
The IT Data Manager and Analyst will focus on the gathering, correction, analysis and reporting of outcomes and impact of the JWRP programs in a way that will inform decision-making. To accomplish this goal, the incumbent will fully evaluate our database for its programming and donor services functionality. 
Manager will develop and customize reports , as well as gather data from multiple sources and work with colleagues within the organization and with our network of partner organizations.
This position will be responsible for working with teams across the organization to support and enhance Data collection and analysis of an impact-drriven, growing non-profit organization, the sucesful candidate will also help to enhance our use of all IT applications (e.g., Salesforce, Drupal, Wordpress, Click and Pledge, Intaact, Bill.com and Candor).  Most of the work will be in the Salesforce database in customizing the way in which the data is collected and reported. 
Requires a high level of exprince working with Salesforce in a non-profit environment.  Also responsible for purchasing hardware/software and serving as the in-house IT support to an organization of approximately 25 staff. 
Manage the process for purchasing and tracking all hardware and software including researching the best solutions, identifying cost efficiencies, installing equipment and programs and providing internal support to users.
 
KEY RESPONSIBILITIES
            Data Analasys

1. Work with staff across the organization who use Salesforce, providing training and continued support.  Gather feedback and requirements to improve the system to meet user needs and to streamline processes.
2. Develop queries and conduct analyses across complex data sets that reveal actionable insights and trends.
3. Analyze, interpret, and monitor quantitative and qualitative data using statistical techniques to leverage comparisons and conclusions that will support understanding of program, education and development impact and characterize decision-making for future planing.
4. Produce reports that describe key insights from the data, provide interpretation of results to diverse audiences, and make recommendations based on outcomes.
5. Deliver periodic reports (i.e., bi-annual, comprehensive, and specialty reports) across the organization activities that highlight achievements as well as progress toward the organization strategy and goals.
6. Utilize data visualization tools to pull forward key metrics that will highlight impact assessment results to JWRP staff and relevant activity leaders and board members.
7. Contribute to the development of standards for activity assessment tools that will support pulling forward meaningful information across activities.
8. Provide support for an assessment management system to track key information.
9. Approve and develop software/tools to support effective assessment and evaluation activities.
10. Manage projects to improve our use of Salesforce, including working with staff and external consultants to implement enhancements to the system.
11. Stay abreast of Salesforce.com best practices and updates applicable to our industry.
12. Perform custom programming and web application development for Drupal and Wordpress.

 
            IT Support

1. Identify and manage technology vendors and relevant external consultants.
2. Assist finance team with implementation of new accounting software - Intaact.
3. Manage and monitor software applications and their interaction with each other and the website to ensure maximum efficiency and data integrity.  Test, troubleshoot and maintain existing company site.
4. Manage user roles, security, profiles, workflow rules, best practices and other configurations for Salesforce and all applications.
5. Participate in cross-functional teams that address strategic issues involving Salesforce and technology applications.
6. Regularly analyze data and reflect back to sites, regions, program-area teams, and Development.  Manage data loads and data clean-up as needed.
7. Generate reports and dashboards for organizational wide use and manage requests for specific project needs.
8. Develop and maintain customer service relationships with JWRP staff by responding promptly to questions and feedback on IT issues and communicating regularly.  Create structures and resources to enhance staff capacity to utilize all applications effectively.
9. Perform other relevant duties as assigned.

 
QUALIFICATIONS

1. Education:  BA required.
2. Experience:

• 5-7 years of relevant experience in an IT and database analysis with a focus in measurement and assessment of data.
• At least 5 years Salesforce experience required, up-to-Date Salesforce System Administrator Certification preferred.
• Prior experience working in a non-profit organization with Salesforce used as the donor database strongly preferred.
• At least 2 years of Wordpress and Drupal experience including custom module development and core API preferred.

3. Other Qualifications:

• Proficient in the maintenance and administration of Drupal and Wordpress modules and sites
• Experience integrating open source and third-party applications into existing systems
• Solid understanding of AJAX, HTML, Javascript, and CSS
• Results-oriented, reliable, able to work under pressure
• Ability to communicate technical ideas to business users and other teams (design, qa)
• Ability to both collaborate with team members and to work independently
• Eager to embrace current and emerging web technologies
• Experience with CMS site migrations
• Experience effectively managing complex programs/projects
• Proven customer service skills
• Exceptional problem solving skills
• Excellent judgment and decision making ability

 
Please click here to submit your resume, cover letter and salary history.